VersaSRS HelpDesk 3.2

VersaSRS HelpDesk description:

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

VersaSRS HelpDesk 3.2 was released on Mar 8, 2005. The current version will run on Windows 2000, XP. Additional system requirements for VersaSRS HelpDesk include Windows 2000/XP/2003 Server, MS NetFramework, MS IIS 5.0, SQL Server 2000/ MSDE.

VersaSRS HelpDesk is a shareware. You will be able to use the evaluation version available for download during a limited period, after what you will have to buy the full version to continue to use VersaSRS HelpDesk.

Size of VersaSRS HelpDesk 3.2 download is less than 11156 Kb. DSL users will only need 5 minutes to achieve the download, when 26 minutes may be required when using a 56k modem. (See below to download VersaSRS HelpDesk 3.2).