Help Desk Assistant 1.0

Help Desk Assistant description:

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

Help Desk Assistant 1.0 was released on Jul 7, 2005. The current version will run on Linux. Additional system requirements for Help Desk Assistant include Pentium 266 or better.

Help Desk Assistant is a commercial software. You will be able to use the evaluation version available for download during a limited period, after what you will have to buy the full version to continue to use Help Desk Assistant.

Size of Help Desk Assistant 1.0 download is less than 10839 Kb. DSL users will only need 5 minutes to achieve the download, when 25 minutes may be required when using a 56k modem. (See below to download Help Desk Assistant 1.0).