SysMan 3.6.30

SysMan description:

IT helpdesk management facility for all service requests - register, allocate to support groups, schedule for completion, update or close, view closed requests, enter activities against open requests, print hard copy worksheets for any request, inventory items and sub-items, user access to open and closed service requests, requisitions, purchase orders and inventory, empowers users and reduces workload on helpdesk and support personnel, any number of users can report their own problems through the user access module, display continually refreshing list of service requests by user selection parameters on any workstation, call and event scheduling and escalation, periodic scanning of calls and events against parameters, user-defined escalation time frames, automatic user notification on thresholds and triggers via electronic mail, track hardware and software, maintain inventory item profiles, maintain product database, track service contracts, administer purchase requisitions, approve requisitions booked against purchase order(s), maintain budget break-downs for proposed purchases, raise orders and track deliveries, spread purchases across multiple budgets, book deliveries directly into inventory, reports and business graphics, route reports via email, export reports as data, documents and spreadsheets

SysMan 3.6.30 was released on Mar 31, 2002. The current version will run on Windows 95, 98, Me, 2000, NT, XP.

SysMan is a commercial software. You will be able to use the evaluation version available for download during a limited period, after what you will have to buy the full version to continue to use SysMan.

Size of SysMan 3.6.30 download is less than 11668 Kb. DSL users will only need 6 minutes to achieve the download, when 27 minutes may be required when using a 56k modem. (See below to download SysMan 3.6.30).